NordVPN is one of the most popular VPN services used by thousands of people worldwide to unblock websites and access blocked content. But if you try to use it in the United States, you’ll run into serious issues with your Internet service provider (ISP) blocking or throttling the service.
ISPs like Comcast, Spectrum, and Verizon have all blocked or limited NordVPN in some way due to its popularity, leading to many complaints from users. But now that it’s available over on Hola.com, it’s time to find a way to fix this problem and give users the freedom to use NordVPN as they should.
Here’s how you can fix a problem that impacts millions of people worldwide:
Find Out Why Your ISP Is Blocking NordVPN
The first and most crucial step to unblocking a service like NordVPN is figuring out why your ISP is blocking it in the first place. It could be for a number of reasons, but you’ll need to narrow it down to one reason. Once you know why, you can work on solving the problem.
To find out why your ISP is blocking NordVPN, simply go to your account dashboard and click on the connection you’re using to get Internet service. On mobile devices, this will be the mobile broadband connection. You can see an example of this connection in the image below. (If you’re on a desktop or laptop, it will be the cable connected to your Internet.)
From here, you can find out a number of things:
- The reason why you’re being blocked (usually it’s because of your IP address)
- How to contact your ISP to get the block removed
- What other services they are blocking (and why)
You can go through this process for each of your Internet connections, if you know that some services are being blocked. Doing this for two or more connections can help you figure out a pattern for each blocked service.
Try Using A Different VPN Server
One of the simplest ways to unblock a service like NordVPN is to use a different VPN server. It’s easy to get a VPN server in a different country, so if your Internet is blocked in one place, you can use a different location to unblock it. You’ll need to do this for each individual connection you have, or you can get a VPN service that handles all of this for you. (More on these services below.)
To find the right VPN server for your needs, you can check out this helpful guide by Private Internet Access (PIA). While not specifically an ISP blocking guide, it will help you find the right VPN service for unblocking a specific service, such as NordVPN.
Once you’ve found the right VPN service, you can request a new IP address from them, which will get you around your ISP’s block. But keep in mind, the server you choose will have an effect on your Internet connection. For the best speed and performance, you should look for a VPN service that is available in many locations around the world.
Use An Unrated VPN App
In some cases, your ISP can block certain applications from running on your Wi-Fi network. You’ll need to download and install an application onto your phone to access unblocked websites and services. (These are called VPN apps, and there are many that are safe and unrated by the App Store.)
On iOS, you can find many unrated VPN apps that work great and are completely safe. You can also find VPN apps designed for specific locations, like China where some services are restricted. When choosing a VPN app, make sure that it has a good rating and that it is not on the restricted list in China. (This is usually the case with VPN apps designed for China.)
Try A Free VPN Account
If none of the above solutions worked for you and you’re not sure what else to do, you can always resort to trial and error. Try out a free version of NordVPN and see if you can access content that is blocked for you. (The good thing about a free version is that you can remove the service at any time. If it doesn’t work out for you, you can simply uninstall it and no harm is done.)
With a free version, you won’t have any limitations on what websites and apps you can use. You’re also not going to be charged for the service, so there’s no risk of your ISP blocking it either. While a trial version may not give you all the features of a premium account, it’s a great way to try out a service without any restrictions.
Contact Your ISP And Request An Unblocked IP Address
If none of the above solutions worked for you and you still don’t know why your ISP is blocking your connection, then it’s time to contact them and request an unblocked IP address. (This will temporarily fix the problem so long as you don’t re-occur.)
ISPs like Comcast and Spectrum are notoriously bad at keeping customers informed of changes and upgrades that they make to their service, so it’s likely that you’ve had this issue at some point. When contacting customer service, make sure to ask about the specific IP address you’re requesting. If you don’t know what an IP address is, don’t worry, simply ask them for help and they’ll walk you through it!
When contacting customer service to get an IP address unblocked, be sure to give them the specific reason you’re requesting it. Something like the following should do the trick:
“Hi there, I have an issue regarding IP address blocking. Could you please let me know why my IP address is being blocked?”
They’ll want to know what kind of IP address you’re requesting (e.g., residential, business, or personal), as well as why you’re requesting it (e.g., specific services you’re using or just because you want to unblock websites). If you want to use a VPN service, tell them you’re requesting an unblocked IP address so you can use their service. (They’ll need this information to register you with the right VPN server.)
Try A Different Browser
There are also some cases where only certain browsers are allowed to access a specific website or service. You can use different browsers to access content that is blocked for you, including the Google Chrome browser. (This will work for most sites and services if your Internet service provider is blocking all apps and software that could get in the way.)
To find out which browsers are allowed to access a certain site or service, you can go to the site in question and look at the bottom of the page. You’ll see a small piece of text with a link labeled “Web Browser.” Click on this link and you’ll be presented with a list of the browsers currently allowed to access that website or service. (If you’re not seeing the “Web Browser” link, then that means the site or service is blocked for your specific browser. You can try a different one to see if it works or just use Google Chrome to access the site.)
Each browser is different, so you’ll have to find out which one is currently allowed for the site you’re trying to view. Keep in mind that once you find the right version of the browser for the site, it may no longer be allowed to view the site due to changes by the website owner.
Use A Proxy To Access The Website
In some cases, a website or service can be accessed through a proxy. A proxy is a tool used by Internet users to gain access to content that is restricted for them. You can use a tool like ProxyChamp to find a suitable proxy for any given website.
ProxyChamps is a great tool because it finds you the right proxy based on your location, connection type, and amount of traffic you have. As a result, you don’t need to manually look for a proxy, it finds them for you.
When selecting a proxy to use, make sure that it works for the sites you want to access and that it complies with the rules and regulations of the country you’re in. Proxies are an easy way to access content that is restricted for you, but they can also put your personal information at risk. Using a tool like ProxChamps ensures that your personal information is always protected when using a proxy.