If there’s one thing the internet is good at, it’s helping people get money back. Online services like Amazon’s reverse payment program and PayPal offer consumers the opportunity to get their money back if they were defrauded by a business or individual. Sadly, the law doesn’t always offer the same level of protection online, which is why it’s always a good idea to use protection mechanisms like credit cards or cash deposits when making a purchase online. The following will walk you through how to get the money back on your ExpressVPN purchase.
Contact The Company
The first step is to contact the company you bought the item from. If you purchased the item in good faith, then the company should already have your contact details. If you want to get your money back, contact them and explain the situation. They may be able to help out, especially if you purchased the item during prime time or if your order was particularly large. Also, make sure you read and understand all of the documentation that came with the product. This will help you make the right case. Sometimes things can get a bit messy, so being prepared is the key to successfully getting your money back.
Use The Right Lawyer
Even if you’re confident that you’re in the right, make sure you consult a lawyer before filing a claim. Just because the company is offering you money back doesn’t mean that you automatically qualify for it. The truth is there’s a lot of legal grey area when it comes to getting your money back. Only a lawyer can help you navigate these waters, so be sure to retain one before taking any legal action.
Get Support From Amazon
Amazon is a trustworthy company that knows how frustrating it can be to purchase an item only to find out it was defective. If you bought the product during prime time, then you should have received some type of support from Amazon. Even if you didn’t, then they’ll still try and help you out. You can contact them via email at [email protected] Ask them for a product replacement or refund. If they aren’t able to help, then they’ll direct you to their retail partners. You can also contact them via phone at 1-877-ASK-AMZ.
PayPal is another good option for people looking to get their money back. They’ll often times waive the fees associated with contacting your bank or credit card company if you’re eligible for a refund. Simply go to https://www.paypal.com/us/cgi-bin/webscr?cmd=_profile-email-policy-change and follow the instructions. You’ll then be able to update your email address or PayPal account information. Next, login to your PayPal account and visit the “Bills & Payment Options” page. In the “Reason for Rejection” section, you’ll see a reason why your attempted payment was rejected. You can either click “Send a Message” or “Ask for Help” to contact PayPal or an internal help desk.
Contact Your Credit Card Company
If none of the above work, then it’s time to contact your credit card company. Be sure to notify them of the situation as soon as possible so they don’t close down your account. The last thing you want to do is lose access to all of your favorite online services because you closed your account when you were allegedly frauded. Hopefully, they’ll still allow you to make a payment and get your stuff back. If that doesn’t work, then you’ll have to find another way to get the money you deserve.
On the plus side, this option gives you the chance to build your credit score. So, even if you end up having to do this a few times, it’s still better than sitting on the sidelines and letting your wallet get thin. Just make sure you’re prepared for the fact that not all credit card companies are going to be as helpful as Amazon and PayPal.
Beware Of Phishing Scams
It’s always a good idea to be suspicious of any email that asks you to log into an account you don’t recognize. Especially if the email asks you to click a link or download any software, then it’s probably a scam. Delete the email and don’t give any of the requested information. If you feel like you’ve been fooled, then you can report the email to the appropriate agency.
Although this article is going over how to get money back on your ExpressVPN purchase, it’s not a one-way street. The same method can be used to file complaints about any company you’ve had bad experiences with. The internet never sleeps, and there are always new ways for people to try and trick you out of your money. Be mindful of this fact so you can protect yourself and your financial information. It’s also a good idea to protect your mobile device’s PIN and password when you’re not using it. This will prevent anyone from accessing your accounts and committing fraud.