How to Check How Many Devices Are Connected to Your Network

You walk into your home, and BOOM — there are seven devices attached to your Wi-Fi network. You look around for a couple of minutes and then remember you needed to pick up some milk from the store, so you left the devices connected and took off.

But now you’re locked out of your home network. You’ve got questions. How many devices can you connect to your network? How fast is your Internet connection? Does the coverage in your area make a difference? Does your plan include dedicated IPs? Are these questions best answered by calling customer service?

If you’re reading this, probably yes. That’s exactly what you should be doing right now. But don’t worry — there’s an easy way for you to find the answers to all of these questions and many more without having to call a customer service representative.

Here’s how to do it:

Check Your Email

First things first: Your billing inquiry email should contain a small link to a survey that asks some basic questions about your billing situation. If you’ve ever ordered something online or from an app and received an email confirmation, this is the email you’re thinking of.

In the near future, your Wi-Fi provider may send you a verification email that contains a link to a survey. Clicking that link should take you to the same survey you would’ve accessed via your billing inquiry email.

Create A New Network Name

We know — connecting multiple devices is super convenient. And who doesn’t want to save a few precious hours a day by having all your traffic go through a single gateway? Having a single network name for your entire household is the simplest and most convenient way to manage your devices’ connection to the Internet. It’s also the most secure.

You can create a new network name at no charge on your Wi-Fi device. Just log in to your account and follow the onscreen instructions. When you’re finished, you can click on the Save button to confirm.

Turn Off Your Devices

Smartphones, laptops, and other devices are connected to your Wi-Fi network whenever they’re powered on and have a strong signal. So it’s time to turn them off if you don’t need them.

Devices should be switched off when unused for an hour or two to prevent overheating. You can turn off electronics at any time by holding down the power button until the device turns off. This is why you should always turn off electronics when you’re not using them — they consume a lot of energy when left on.

Check Your Network In Advance

If you connect a lot of devices to your Wi-Fi network and you often forget which one is which, you can use your iPhone’s WiFi network manager to scan and discover the available networks in your area. Just open the app, scroll to the bottom, and click on the Scan Button.

You can also use your iPhone’s DNS to perform a domain name server lookup. Simply enter a domain name (e.g., in the URL bar and press Enter. The result will be displayed at the top of the page.

Use One Device To Check Connection Quality

If you’re looking for a way to easily check your Wi-Fi reception quality, you can use your iPhone’s WiFi network manager to do so. Just open the app, click on the Info button, and select the Advanced Settings option.

In the drop-down menu, you’ll see the different access points (APs) in your area. For each one, you can specify the signal strength (in dBm) and the bit rate. You can even set up to four different bit rates (e.g., 5, 10, 20, and 40 Mbps) for each AP. Press the Scan button when you’re done to have your device connect automatically to the best connection available.

Check Your Internet Connection Speed

Besides checking how many devices are connected to your Wi-Fi network, you can use the same method to check your Internet connection speed. Simply enter a website (e.g., into the address bar of your web browser or app and press Enter.

You’ll see a progress bar at the bottom of your screen, and a notification at the top that shows you the current Internet connection speed. You can also click on the notification to see a detailed status of your Internet connection.

Dedicate A Specific IP Address To Your Network

If you have a static IP address, you can use it solely for your network. This means you won’t have to worry about DNS resolvings or IP address conflicts with other devices on your network. You can also use a static source port number and secure socket layer (also known as TLS or HTTPS) to create a safe and private connection to the Internet.

You probably know that IP addresses are necessary for devices to be able to connect to the Internet. However, not too many people realize that dedicated IP addresses are necessary to guarantee their safety and privacy when browsing the web.

To set up a dedicated IP address for your network, you’ll want to log in to your account and follow the onscreen instructions. When you’re finished, you can click on the Save button to save the settings.

Note: If you need help, call customer service — they will be able to help you with your billing inquiries and will be able to walk you through the setup process for dedicated IPs.

Run A Speed Test

It’s important to consider your Internet connection speed and how it will perform for various tasks. If you have a lot of bandwidth, you may not have any problems handling daily tasks (e.g., emails, web browsing) — but if not, you may experience buffering issues when trying to access large files (e.g., music, video) or play online games.

To test your connection speed, you can use a reputable tool such as Just open a new tab in your web browser and enter the website URL (e.g., A window will pop up asking for your permission to test your Internet connection speed. If you have a device that supports it, you can also test your upload and download speeds by pressing the Ctrl button (^) while on the tool’s page.

You can also use a VPN if you’re worried about someone else potentially monitoring your Internet activity. A VPN encrypts all of your data and provides you with a unique IP address that allows you to access the Internet safely and privately.

Consider Your Device’s Software Version

Although your device’s hardware may be outdated, the most recent version of its software can still be dangerous. Always update your device’s software as soon as possible to avoid any security risks. If you’re not sure how to update your device’s software, call customer service — they will be able to walk you through the process.

In addition to all of the benefits mentioned above, using a VPN for a private connection to the Internet can also protect you from malware and spyware. Your device’s operating system may be out of date, but the software you download could be causing you more harm than good on your private network.

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