How to Get Your Money Back from NordVPN

NordVPN is a popular choice for those who want to keep their personal data secure while connecting to public Wi-Fi spots, especially due to its generous refund policy. However, those who decide to try the product should learn from our mistakes, which we have compiled a list of in this article. We will cover everything from installation to usage and provide you with useful tips along the way. So let’s get started.

The Good And The Bad

The best thing about NordVPN is that it is pretty much risk free. Since the service is completely free, it doesn’t hurt to try it out. Installing and using NordVPN is straightforward and you won’t have any issues getting started. The app is easy to use and has a nice clean interface, which makes it look more appealing. You won’t find any confusing options or hidden buttons because everything is clearly laid out in the app.

One major benefit of NordVPN is that since it is a purely virtual private network, your traffic is completely concealed, which in turn keeps your personal data secure. The VPN service was designed to be very stable and offer a great performance, which is why a lot of people choose it. NordVPN also offers excellent customer support, so if you do run into any trouble or have questions regarding the product, their representatives are available to help.


NordVPN is a bit more expensive than most other VPN services, but the extra cost is worth it. The VPN offers several features that competitors don’t provide, such as a kill switch, which allows you to turn off your device if it gets compromised, and double encryption, which provides an additional layer of security.

The software is open source and available for download from GitHub, so if you’re tech-savvy and want to dig into the code, you’re more than welcome to do so. The community-driven development process makes it much more likely that any bugs or glitches will be fixed quickly and effectively. If you’re not into tech-jargon, it basically means that any problems you might encounter will be fixed by the community, not the company, which is always a plus.


The installation process for NordVPN is pretty straightforward. You simply need to download the app from the Google Play store, open it, and you’re good to go. Once you launch the app, you will be presented with the login screen, shown below.

The Google Play Store will inform you that installation requires some network access, so make sure that you’re connected to the internet when you attempt to install the app.

After you’ve logged in, you will see the main screen, which is where you can select the country you’re in and then click on the start button, as shown below.

This will take you to the setup wizard, where you will need to provide some personal information, as well as choose a password and a username, which will be used to identify you throughout the app.

After you’ve completed this step, you’ll be presented with a confirmation screen. To verify your information, click on the confirmation button. You will then be taken to the VPN’s home screen, where you can click on the Connect button, as shown below.

From here, you can enter your payment information and either download the VPN software to your phone or use the Google Play Store to do so. To prevent any issues, make sure that you download the app to your storage device and keep it backed up, just in case. Installing apps from Google Play is generally safe and you won’t have any issues, but it’s still better to download the app to your storage device and then transfer it to your phone, if you decide to do so. This prevents any issues that might arise from using an outdated version of the app or one that was tampered with by a third party.


Once you’ve downloaded the app and logged in for the first time, you will see the main screen, as shown below.

On the left side of the screen, you will see the list of the countries that the service is currently available in. Simply click on the country that you’re in, as shown below, to see the available servers.

Since NordVPN is a free service, it doesn’t need a large number of servers to keep up with demand, which is one of the reasons it managed to become so popular. If you live in the UK and attempt to use the service, you will be presented with the following message.

“Unfortunately at this time we are unable to provide VPN services to our UK customers due to strict government regulations regarding the use of VPNs within the country.”

While this might seem like a roadblock, it’s actually a feature. The UK government implemented the Digital Economy Act 2017, which obliges service providers to retain customers’ personal data for a minimum of six months, as well as ensure that all payments are processed securely.

This means that if you’re an organization based in the UK and require a VPN to maintain server security or do business, you will need to pay for a dedicated server location, just to ensure that your data is secure and available when you need it.

Currency And Taxes

Since this article is focusing on ways to get your money back, it’s only fair to discuss the topic of currency and taxes, which you will inevitably encounter, if you decide to use NordVPN. Since the service is based in the UK, customers from the country will need to deal with paying foreign taxes, as well as changing currency values, when dealing with purchases made in other countries. This can be quite the headache, especially if you’re not used to dealing with foreign exchange rates and costs, which is why it’s important to find ways to get your money back, as soon as possible.

Refund Policy

One of the things that set NordVPN apart from other free VPNs is its generous refund policy. When you sign up for the service, you will be presented with the following message.

“We’re so confident that you’ll love our service that we’re willing to refund you completely, if you download the app and try it out for just 30 days. After that, you’re free to cancel and we’ll ask you to please pay only for the service you’ve actually used.”

This means that if you do encounter any issues with the service, you can contact the company directly and ask them to fix your problem. In most cases, the team will be able to resolve the issue promptly and you will be able to get back on track.

While this might seem like an incredible offer to those who decide to try the product, it’s still not worth it, if you’re looking for a long-term solution. Many free VPNs offer similar policies, but none of them provide the same level of customer support that NordVPN does. This is also probably, due to the fact that most people who try out these products are more than likely to need assistance, initially.


The final score for this article is a little above average, mainly because it covers a variety of subjects. On the other hand, a lot of the material is useful and could save you some time and effort down the line. If you’re looking for a free VPN with a decent amount of support and don’t mind taking the occasional risk, then it might be worth your while to try out NordVPN. As always, YMMV and enjoy!

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