You have set up your virtual private network (VPN) to connect to the internet through a certain VPN provider. So far, so good. You can open up Safari, Chrome, or Firefox on your Mac or PC, enter the email and password of your VPN account, and you are good to go.
But then, BAM! You get an error about the connection being unauthorized, or an annoying disconnection that slows down your internet connection.
That’s frustrating, to say the least. So why is your VPN disconnecting you? What does the internet know about your Mac that the VPN server doesn’t? Does your VPN provider have a history of unresponsive customer support?
Let’s take a look.
Your VPN Account Isn’t Private
You entered your email and password to create your VPN account, so the login information for your account is definitely not private. Once you have logged in, the VPN provider has access to your personal details including your name, email address, and in some cases, your physical address. Your personal details are not hidden from any websites you visit while connected to the VPN, and if you’re using a public computer at a library or coffee shop, they will see everything you type.
The internet knows that you’re connected to the VPN, so if you use the same account on different devices or connect from a public network, your privacy is definitely not a priority. Your VPN account, and all the personal data within it, is accessible to anyone with an internet connection.
Even if you use a private browser like Incognito Mode or GhostBrowsers on your Android or iOS devices, your VPN connection is still visible to web servers.
Your Public IP Address Isn’t Hidden
Your email address is your public email address, which means anyone can contact you via email. Your website address is also a public URL that anyone can visit and find out more about you.
VPNs are a great way to prevent your personal details from being exposed when you use a public computer. If you’re worried about your private data being stolen by hackers or the government, using a VPN is a simple way to keep your personal details private.
Some VPNs, like StrongVPN, have special servers designed to prevent third-parties from identifying you. While these VPNs offer great privacy, their performance can vary.
Your Mac Has A Private Key
Your Mac has a built-in mechanism called a private key that it uses to protect all the data on your drive. This key is used to encrypt all the data stored on your Mac so that only you can read it. If someone else tries to connect to your Mac and decrypt the data, they will get an error.
With the above points in mind, it’s easy to see how your VPN can become disconnected. Your Mac, with its private key, is a virtual safe that guards your sensitive data from any kind of prying eyes, including the eyes of your VPN provider. So, if you’re getting an error when trying to use Safari, it’s because Apple’s encrypted data store is trying to stop someone, likely the VPN provider, from accessing its contents. This is why you get an error when you try to use a VPN on your Mac, not just a browser. Even if you use a private browser, like Incognito Mode or GhostBrowsers, to access Twitter or Amazon, your VPN provider can still see your requests.
Your Mac’s private key stops your data from being accessible to everyone, including your VPN provider. If you’re getting an error when trying to access your VPN from your Mac, it means that your Mac is trying to protect its contents and is not letting anyone in. This could be due to a problem with the VPN server, or it could be because your Mac is trying to protect its contents from being accessed by someone else (most likely your VPN provider).
Your VPN Provider Has A History Of Unresponsive Customer Support
VPN providers are, for the most part, a business run by people who are passionate about protecting consumer privacy. However, that doesn’t mean they always behave responsibly when it comes to handling customer complaints. Sometimes, their lack of focus on their users can result in terrible customer support.
If you’re planning to buy a VPN from a reputable company, do some research into their customer support. Is it easy to get ahold of someone by phone? Does the email address work? Are their sales people helpful and willing to answer any questions you may have?
If you’re worried about your personal details being stolen by hackers or the government, using a VPN is a great way to keep your personal details private. If you’re planning to buy a VPN from a reputable company, do some research into their customer support. Does their email address work? Are their sales people helpful and willing to answer any questions you may have?
With the best VPNs, all of these issues mentioned above can be easily avoided. If you’re planning to buy a VPN or have one, make sure that you’re dealing with a reputable company whose servers can keep your data safe and private. Ensure that their email and website address are both valid and check their community forums for any existing customer feedback. With a little bit of research and a decent VPN, all your internet activity can remain private and secure.